Mass Save HEA Is Genuinely Free
The Home Energy Assessment carries zero cost AND zero obligation:
- 90-minute on-site visit by Mass Save authorized BPI-certified inspector — no charge.
- Auditor installs $200-$400 worth of products (LED bulbs, smart power strips, low-flow showerheads, smart thermostat) at no charge.
- Written report delivered free.
- Authorization for downstream rebates (2-year window) at no charge.
- Zero obligation to follow up with any specific contractor.
The 'Hidden' Cost: System Benefits Charge
The 'gotcha' some skeptics expect — but it's neither hidden nor optional:
The System Benefits Charge is a per-kWh and per-therm surcharge on every Massachusetts electric and gas utility bill. Established by MA Electric Industry Restructuring Act of 1997 (electric) and Green Communities Act of 2008 (gas). Funds pooled statewide for the Mass Save residential + commercial efficiency programs.
Translation: you've been paying for Mass Save EVERY MONTH on your utility bill, whether you use the program or not. The HEA + downstream rebates are how you GET BACK that money via energy efficiency improvements to your own home.
Frequently Asked Questions
How much does the System Benefits Charge add to my bill?
Approximately $5-$15/month on a typical MA residential electric bill (varies by utility + consumption). $3-$10/month on natural gas bill. Total annual SBC contribution per typical household: ~$100-$300 per year.
Can I opt out of the System Benefits Charge?
No — it's mandatory under MA state law. Like other utility surcharges, it's part of standard service. Using Mass Save is how you maximize benefit from the surcharge you're already paying.
Are downstream Mass Save contractors paid by Mass Save?
No — contractors are paid by the homeowner. Mass Save rebates the homeowner (typically via check or direct deposit) AFTER install. Contractors do receive Mass Save program training + authorization but are not paid by Mass Save.
References & Sources
- Mass Save program funding structure. https://www.masssave.com/about/program-administrators
- Massachusetts Electric Industry Restructuring Act. https://www.mass.gov/orgs/department-of-public-utilities
