What MGL c. 142A Is
Massachusetts General Laws Chapter 142A is the Home Improvement Contractor law, codified by the Massachusetts state legislature. It applies to any residential home improvement contract over $1,000 in Massachusetts. The law:
- Requires HIC registration of the contractor
- Mandates a written contract
- Caps deposits at 1/3 of contract value
- Requires a 3-day right of rescission
- Establishes the MA HIC Guaranty Fund (homeowner protection of last resort)
- Provides access to the MA HIC arbitration program for dispute resolution
It is enforced by the Massachusetts Office of Consumer Affairs and Business Regulation (OCABR). HIC registration is separate from the Massachusetts Construction Supervisor License (CSL) — a contractor needs both for residential work.
The 1/3 Maximum Deposit
Massachusetts contractors cannot legally take more than 1/3 of the total contract value as a deposit. This is non-negotiable — a contract requiring a 50% deposit, full payment up front, or any deposit greater than 33.3% is a violation of MGL c. 142A. The homeowner is entitled to:
- Refund of any deposit amount above the 1/3 cap
- Full refund of any deposit if the contract violates the law
- Treble damages in some scenarios (violation + bad faith)
Pro Build deposits are typically 10–25% of contract value, with milestone payments for larger projects. We never ask for more than the legal maximum.
Milestone Payment Schedule
The remaining 2/3 of contract value is paid out at agreed-on milestones — typical structure for a major renovation:
- Deposit at signing
- 10–25% (capped at 1/3 by law)
- Demolition complete
- 15%
- Rough-in complete (electrical, plumbing, mechanical, framing)
- 25%
- Drywall complete
- 15%
- Substantial completion / punch list start
- 20%
- Final / certificate of occupancy
- 10%
Milestones are tied to inspectable, visible progress — never just calendar dates. The homeowner sees the work before each milestone payment is due.
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3-Day Right of Rescission
Massachusetts homeowners have the legal right to cancel a home improvement contract within 3 business days of signing — for any reason, no penalty. If you cancel within the rescission window:
- The contractor must refund any deposit in full within 10 business days
- You owe nothing — no fees, no costs, no consequences
- The contract is void
The 3-day window starts the day you sign. The contract must explicitly notify you of this right (in plain language, not buried in fine print). If your contract does not include the rescission notice, the contract is void on that ground alone.
MA HIC Arbitration and Guaranty Fund
If a dispute arises with a registered Massachusetts HIC contractor, you have access to the MA HIC arbitration program at low cost. The arbitration:
- Is run by the Massachusetts Office of Consumer Affairs and Business Regulation (OCABR)
- Costs the homeowner $100–$500 depending on dispute size
- Is binding on the contractor
- Decides faster than court (typically 60–120 days)
The MA HIC Guaranty Fund is the homeowner's last-resort protection: if a registered HIC contractor goes bankrupt or disappears mid-project, the Guaranty Fund pays homeowner damages up to a state-set cap. The fund is funded by HIC registration fees paid by all Massachusetts contractors.
How to Verify a Massachusetts HIC Registration
- Ask the contractor for their MA HIC registration number. It is a 6-digit number, prefixed by "HIC" or similar.
- Visit the Massachusetts OCABR website and search the HIC registration database by name or number.
- Confirm the registration is active (not expired, not revoked, not suspended).
- Confirm there are no open complaints against the contractor in the OCABR public record.
- Cross-reference the contractor's CSL (Construction Supervisor License) on the Massachusetts Department of Public Safety website.