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Mass Save · 6 min readDefinitional

How Long Does a Mass Save Rebate Take to Arrive?

A Mass Save rebate typically arrives 6 to 10 weeks after the contractor submits post-install verification documentation. The HEAT Loan funds the install upfront so you don't wait on the rebate to start the project; the rebate check (when received) typically pays down the HEAT Loan principal.

Mass Save By Anderson Melo · Lead Construction Supervisor
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How Long Does a Mass Save Rebate Take to Arrive?

Timeline: Install to Check

Step-by-step from install completion:

  • Day 0: Install completed. Contractor (Pro Build) takes post-install verification photos.
  • Days 1-7: Contractor submits Mass Save filing with photos + AHRI cert + Manual J + permit + invoice.
  • Days 7-14: Mass Save reviews filing. May request additional documentation if anything missing.
  • Days 14-30: Mass Save approves filing.
  • Days 30-60: Mass Save processes rebate payment.
  • Days 42-70: Check mails to homeowner OR direct deposit (if elected).

Total typical: 6-10 weeks. Direct deposit faster than check by mail.

Frequently Asked Questions

Can I get my Mass Save rebate faster?

Direct deposit (vs check by mail): saves 5-10 days. Complete + accurate filing on first submission: avoids 2-4 week delays. Choose contractors with high-volume Mass Save filing experience: their submissions go through faster review.

What if my Mass Save rebate is delayed?

Most delays trace to incomplete filing (missing AHRI cert, missing Manual J, missing photos). Pro Build's standard practice: complete filing within 7 days of install. If a filing is delayed, we follow up with Mass Save program administrator at 30 days.

Can I track my Mass Save rebate status?

Yes — masssave.com customer portal shows filing status. Pro Build also provides status updates at 30 + 60 day marks if rebate hasn't arrived.

References & Sources

  1. Mass Save residential rebate program. https://www.masssave.com/saving/residential-rebates

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